Senior Client Services Coordinator Job at Savills North America, Charlotte, NC

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  • Savills North America
  • Charlotte, NC

Job Description

ABOUT SAVILLS

At Savills, a leading global commercial real estate services firm, we help organizations find the solutions that ensure employee success. Sharply skilled and fiercely dedicated, our integrated teams of consultants and brokers are experts in better real estate. With services in tenant representation, capital markets, project management, workforce/incentives and workplace strategy/occupant experience, we’ve boosted the potential of workplaces around the corner, and around the world, for 160 years and counting.

This position will require a dynamic, client focused individual to perform EA duties and provide best-in-class client service. The Sr. Client Services Coordinator should be a self-starter and action - oriented individual that thrives in a dynamic environment, takes initiative, is a creative thinker and a team-player.

In this role, you will be responsible for the coordination and management of client-related activities for the brokers and their teams. This includes developing marketing campaigns, sales materials, and working with internal and external stakeholders as required. The ideal candidate needs to demonstrate experience in managing day-to-day personal and business activities for a very busy executive team

KEY DUTIES AND RESPONSIBILTIES

  • Provide marketing, administrative, and organizational support to a team of high-performance sales professionals.
  • Assist with the development and writing of marketing and presentation materials, client offers, proposals and other required documentation for the team.
  • Produce and maintain databases, surveys, digital filing systems and other records.
  • Produce high quality graphic design artwork to support marketing efforts using various computer software packages for either print or internet.
  • Coordinate and manage content development for marketing packages for print and digital platforms.
  • Assist with organizing client and corporate events.
  • Performs EA duties, such as drafting communication, calendar management, travel arrangements and itineraries, printing/scanning/filing various documents
  • Maintaining client and sales databases and confidential files
  • Assist with maintaining and ordering of technology (laptops, etc.) and assist with Helpdesk requests.
  • Assist with expense reports, bill payments and deal summaries for all producers
  • Perform any other relevant duties as assigned.
  • Support office in maintaining a presentable environment (i.e. stocking office supplies, common area upkeep, etc.)
  • Assist producers and Operations team in hosting clients and vendors (i.e. order meals, set up of conferencing areas, etc.)
  • Ideal candidate must function well under high pressure situations, able to maintain and manage quick turn arounds from time to time

QUALIFICATIONS

  • Ideal candidate would be tech and social media savvy in today’s professional work environment.
  • Expert Level or higher with Word, Excel, PowerPoint, Canva and Salesforce.
  • Proficiency and experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator) preferred.
  • Proficient user of social media such as LinkedIn and electronic client mailing platforms.
  • On occasion the ability to work longer hours to meet client deadlines.
  • Commercial Real Estate, high level C Suite, law firm or investment banking background required.

PREFERRED EDUCATION AND EXPERIENCE

  • Bachelor’s degree
  • 5+ years’ C-Suite level experience.

Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without egard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic.

Savills participates in the E-Verify program.

Job Tags

Work at office,

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