Job Description

If you love saying YES and enjoy engaging with the community by leading with ART 21c, it is the perfect place for you. The starting wage for this position is $16 per hour.

Reports To: Executive Housekeeper / Housekeeping Manager

General Purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure guest satisfaction and the property's overall appearance.

Specific Responsibilities:

• Retrieves items from shelves and storerooms, sets up cleaning carts with supplies for daily use, and constantly organizes carts and storerooms clean and orderly.
• Cleans and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways to maintain a clean and presentable facility.
• Must use ladders or stools occasionally to clean hard-to-reach areas.
• Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s), and walls.
• Replaces towels, soaps, and all room amenities. Restock linen removed or soiled by previous guests to ensure hotel standards for arriving guests.
• Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dust and polish all furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners.
• Strip the bed of all linen and remake it with fresh linen. Check bedspreads, blankets, and pads for cleanliness and replace them if soiled. Lift mattresses to check for soil between mattresses and under the bed.
• Check the closet for cleanliness, wipe the door, handle, and overhead shelves, and restock the guest room supplies such as hangers, extra blankets, and pillows.
• Vacuum rooms, public areas, and hallways, operating vacuums weighing up to 25 lbs., and lifting/moving heavy furniture to vacuum entire carpet areas, including underneath furniture and hard-reaching areas.
• Inspects all door and window locks to ensure they are in working order and alert management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspect all room equipment (TV, lights/lamps, faucets, docking stations, and iPod) to ensure proper working order. Report any rooms with deficiencies in writing to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys, and supplies to protect and preserve hotel property.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Performs other duties as assigned, requested, or deemed necessary by management.
• Cleans patio /balcony areas by sweeping or hosing the floor, wiping down all furniture and fixtures, picking up garbage, and cleaning patio/balcony doors and windows.
• Assists other employees and departments to contribute to the best overall performance of the department and hotel.

Qualifications:

• Able to work flexible hours (nights, weekends).
• Responsible, dependable, punctual.
• Must understand and follow verbal/written instructions and communicate verbally and in writing.
• Clean and professional appearance.
• Must pass a background check.

Physical Qualifications:

• Must be able to maneuver a fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during the entire workday.
• Must be able to bend down and get on and off the floor numerous times daily.

Education/Formal Training:

• High School Diploma/GED

Experience :

• Experience a plus, but not required.

21c Museum Hotels is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:

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