Job Description

Join to apply for the Leasing Agent role at CAPSTONE REAL ESTATE SERVICES, INC. Location: Houston, TX. Salary: $40,000.00–$55,000.00. Overview This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. We are looking for someone with Tax Credit experience. Responsibilities Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move‑in package, and ensuring a smooth resident move‑in and lease signing. Inspects apartments prior to resident move‑in and ensures apartments are in move‑in ready condition, scheduling any outstanding items with the maintenance team. Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short‑ and long‑term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy. Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e‑mail, and other websites), and following other community‑specific marketing plans, drives, and special programs. Uses the on‑site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents. Ensures that the community and show units meet the standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities. Follows up with prospects and new residents to ensure satisfaction by sending e‑mail, thank‑you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move‑out dates, and ensuring that lease renewal documents are signed and implemented on time. Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). Qualifications Two years of leasing experience in the multifamily industry. Solid sales and customer service skills. Ability to work well in a team environment. Active listening skills and willingness to learn. Attention to detail with a high degree of accuracy. Strong communication (written and verbal) and interpersonal skills. Good organizational and time management skills. Strong computer skills. Benefits Competitive pay for the market plus commissions. Benefits include medical, dental, vision, and 401(k), vacation, sick and personal time off. Criminal History Record If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). Capstone's policy is not to employ individuals who have been convicted of misdemeanor or felony offenses involving drug use, public indecency, theft, or crimes against persons or property, or any criminal history not disclosed by the applicant. Special situations may allow exceptions depending on the nature of the crime and other factors. Traffic violations are not considered except for reckless driving, DUI, excessive red light or speeding violations. Drug Screening Continued employment will be contingent upon the satisfactory results of a drug screen test. Capstone's policy is not to employ individuals who test positive for illegal drug use or alcohol abuse. Equal Employment Opportunity

EOE M/F

Job Tags

Similar Jobs