Job Description
Job purpose Under the direction of the EVS Supervisor, the incumbent is responsible for maintaining clean and attractive public and employee areas within the facility.
Duties and responsibilities - Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
- Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
- Clean, sweep, mop, dust, vacuum, polish walls, floors, and fixtures within facility.
- Operate riding and walk-behind floor cleaning power equipment while shampooing rugs, stripping, or refinishing floors with non-toxic chemicals.
- Pick up and disposes of trash and refuse.
- Deep clean guest and team member restrooms.
- Set up, moves, and/or installs furniture and pipe-n-drapes.
- Deep clean all kitchen areas after hours to ensure the highest level of hygiene and sanitation is met.
- Responsible for cleanliness of the food preparation area.
- Properly clean and sanitize all restaurant and bar equipment, including dishes, glassware, utensils, pots, kitchen floors, ovens, stovetops, and walls and ceiling tiles. Restocks same as necessary.
- Operate dish machines to company and manufacturer specifications. Break down, clean, and sanitize the dish machine at the end of shift.
- Use proper measurements of detergent and sanitizer in the dish machine.
- Clean and maintain floors throughout the kitchen area and other areas as needed.
- Ensure inventory of stewarding items is orderly and storage areas are clean and organized.
- Adhere to all Food and Beverage Department regulations and procedures. Ensure compliance with all government regulations and sanitation guidelines.
- Ensure equipment is maintained properly and report any problems to appropriate staff.
- Remove all garbage.
- Provide quality customer service to patrons/guests and occasionally performs work with minimal supervision.
- Assist other departmental personnel and perform special projects as assigned.
- Perform any duties on or off-site involving guest services and quality control including, but not limited to, special events, guest giveaways, crowd control, property cleanliness, and other hospitality functions as needed.
- Maintain a clean, safe, hazard-free work environment within area of responsibility.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
- Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
- Perform other duties as assigned.
Qualifications - High School Diploma or equivalent preferred.
- Ability to obtain a gaming license.
- Previous public area cleaning experience or related experience preferred.
- Ability to work flexible schedules, including nights, weekends and holidays is required.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
- Excellent interpersonal, organizational and communication skills.
- Display strong work ethic and teamwork.
Benefits - Medical (HSA available with High Deductible Health Plans)
- Dental
- Vision
- Life, AD&D (including voluntary options for employee, spouse, and/or children)
- Short-term Disability
- Long-term Disability
- 401k with match
12:00am to 8:00am
Job Tags
Temporary work, Flexible hours, Shift work, Night shift,