Job Description

Our office is  quickly growing  and we need someone who we can train to fit in our office puzzle! The position offered is  full time and located in our new Cedar Rapids office. Our Customer Service Representative needs to  exceed customer service standards  to current clients while also  assisting prospects as they call in . 

No prior experience is necessary, we will train you to be highly successful!

Apply for the position today by completing the applicant form.

Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Mon-Fri Schedule###Hands on Training###Evenings Off###Retirement Plan###Career Growth Opportunities###
Responsibilities

• Process customer policy change requests.
• Provide exceptional customer service.
• Be outstanding at relationship building.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Requirements

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.

Job Tags

Full time, Afternoon shift,

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