Job Description

National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 757-200, 747-400 and A-330 aircraft to accomplish its missions.

Job Title: Crew Scheduler

Location : Orlando, FL

Department: Crew Resourcing

Reports To: Director of Crew Resourcing

FLSA Status: Non-Exempt

Summary: The Crew Scheduler ensures the proper, efficient, safe, and economical assignments of crews using company guidelines and Federal Aviation Regulations (FARs).

Essential Functions:

• Schedules all flight crew members in accordance with company policies and FARs to ensure proper staffing for all operating flights.
• Monitors flight and duty time limitations, rest requirements, and qualification statuses for all crew members, taking appropriate action to maintain legal operation of all flights and to prevent or mitigate any crew-related delays.
• Arranges deadhead air travel, ground transportation and hotel accommodation as needed.
• Ensures crewmembers have all required documentation for entry/exit at scheduled destination(s)
• Coordinates with Training and update schedules as needed to ensure crew members remain current, legal, and available to operate.
• Effectively communicates with crewmembers, other departments, company leadership, third-party vendors, and business partners.
• Performs other duties as assigned.

Supervisor Responsibility: No

Qualifications & Experience:

• High School Diploma or General Education Development (GED) Diploma
• Proficient user of Microsoft Office applications
• One (1) year customer service experience (preferred)
• One (1) year resource/manpower planning experience (preferred)
• One (1) year airline crew scheduling and/or aviation experience (preferred)
• Must pass a background check which could include fingerprinting, a pre-employment drug test, and criminal history records check (CHRC)
• Must be legally authorized to work in the country in which the position is located.

Skills Required:

• A high level of attention to detail and problem-solving skills
• Ability to understand and evaluate complex processes.
• Ability to work efficiently while under pressure and with minimal supervision.
• Ability to effectively communicate important information and intricate plans.
• Ability to work with people of different backgrounds and personalities.
• Empathetic and caring; customer service-minded
• Mission-driven with a positive mindset

The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.

National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.

National Airlines requires all team members to complete a record in National’s Vaccination Tracking Tool. Team Members may opt to provide records documenting their fully vaccinated status or agree to comply with weekly COVID-19 testing and reporting. Requests for medical and religious exemptions for those who cannot be vaccinated will be considered with substantiating documentation.

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