Job Description

Coordinator Position at National Grid

National Grid is hiring a Coordinator for our Resource Coordination & Work Support department in Brooklyn, NY. This position reports to the office 5 days per week. Everyday we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose: Manage and coordinate multiple field activities ensuring regulatory, budget, work performance, productivities, and internal customer expectations are met. Schedule, execute, and model program work as planned out by Resource Planning to support the overall delivery of the Capital and Expense workplans. The coordinator will report to the office 5 days per week.

Key Accountabilities:

• Manage, balance, and coordinate external and internal resources to optimize short and long-term resource needs to achieve the work plan and deliver against agreed programs of work.
• Promote and implement procedural best practice to execute the annual Capital and Expense plans, and ensure all working practice (and where relevant, health and safety standards) are compliant with National Grid policies and regulatory requirements.
• Data and reporting: Keep up to date with regulatory developments within energy industry to ensure the optimization of best practices for National Grid. Provide technical guidance, support, and coaching to others to share knowledge and develop technical understanding within discipline. Report and monitor monthly resource levels and resource predictions to Resource Planning for measurement of performance to plan, for tracking of themes and trends. Promote and implement procedural best practice in our Customer Meter Services to execute our UTC Requirements. Develop and maintain effective relationships with key stakeholders to share best practices, drive consistency in resource coordination and planning, and ensure timely delivery of projects. Challenge existing ways of working and continuously seek better ways of performing work to drive greater efficiencies.

Qualifications:

• Associate degree in a related area or equivalent work experience. Typically, role requires a minimum of 1-3 years' experience.
• Proficient in Office 365 programs such Excel, Word, Outlook.
• Experience with data and Analytics.
• Proficient in relevant software I.E. Salesforce.
• Knowledge of National Grid policies and processes and how to apply them effectively.
• Experience of managing project teams and projects independently.

Salary: $82,000.00 - $96,000.00 USD. This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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