AP Scaled Customer Success Manager Job at Bill.com, California, MO

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  • Bill.com
  • California, MO

Job Description

Innovate with purpose
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosityand we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives, valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for, whether in this role or another.

Lets give businesses more time for what matters.

Make Your Impact Within a Rapidly Growing Fintech Company

  • Join an amazing team to help manage a pooled book of business and perform tasks (phone, Zoom calls, in-person meetings, etc.) to drive revenue expansion and retention
  • Demonstrate empathy and problem-solving skills through complex customer situations
  • Drive continual product adoption and expansion of the platform products with small business cohorts
  • Monitor customer health, product utilization, & trends in customer spend while using data to drive proactive customer engagement
  • Conduct training webinars with clients to ensure appropriate product configuration and best practices
  • Develop and maintain an in-depth knowledge of products and services


Wed Love To Chat If You Have
  • Customer Success, Sales, or Banking experience
  • Ability to listen, earn trust, develop rapport, and consult with clients
  • Ability to effectively manage time to maximize results
  • Excellent communication skills written and verbal
  • Basic understanding of financial reports (Balance Sheet, Income Statement)
  • Basic understanding of accounting systems (QuickBooks, Netsuite, etc.)
  • Ability/desire to consistently hit quota and has carried a quota in the past
  • A hate of expense reports!!! ;)
  • Salesforce and Gainsight experience
  • SaaS experience


The On Target Earnings (OTE) range for this role is noted below for our office location in Draper, UT. This role is eligible to participate in BILLs sales incentive and equity plans. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

Draper UT pay range

$74,800$89,800 USD

Whats in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

  • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
  • HSA & FSA accounts
  • Life Insurance, Long & Short-term disability coverage
  • Employee Assistance Program (EAP)
  • 11+ Observed holidays and wellness days and flexible time off
  • Employee Stock Purchase Program with employee discounts
  • Wellness & Fitness initiatives
  • Employee recognition and referral programs
  • And much more


Dont believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Other

Industries : Software Development

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Job Tags

Full time, Temporary work, Work at office, Flexible hours,

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